New for 2018: Login areas are updating to use https:// instead of http:// . For example https://tradingtheopen.com/members . If you entered your login/pass correctly and are an active, paid member, then contact us via support ticket for help. All logins / passes are case sensitive; make sure you don't have any extra spaces before or after your login and password as well. Or try using a different browser like Firefox or Chrome (not IE).